Queens Lair Aspen Grove QLS-131

This is a good question, all of our items has this displayed at the top of the product page. There are varying lead times. Most of our items ship out in 3 - 5 business days plus transit time. There are a few brands that do take a little longer to ship out like Anatolia Soho Mosaics, Onix Mosaico, Soho Studio, Mosaic Bliss and those are 7-10 business days plus transit time (these brands mostly ship by common carrier). We strive to ship out much sooner, but we do accommodate shipping times with holidays and factory shutdowns. Once your order does ship we will forward you the tracking number with the carrier that is being used. To see our full shipping policy, please visit our Shipping Policy Page.

Although we try to package our tiles so there is not damage, it is possible it can occur. All we ask is that you report any damage to us within 3 days of receiving your tiles. You can send us an email along with pictures of the damage tile. Please keep all shipping materials until your replacement tile has arrived. We will file a claim with the shipping company. If you have damage to a mesh mounted mosaic, lets say for example you have 3 sheets that has damage, we will ship you one sheet to cover the replacements. Since the mesh mounted sheet tiles can be cut or removed, they can easily be replaced when installing. On field or loose tiles, send us a picture of all the damage tiles, now remember some tiles can be used as cuts when you are installing and that can be part of your cut and waste percentage when figuring.

At BELK Tile, we combine expert support, premium tile selections, and fast, reliable service to ensure every customer has a smooth and satisfying experience. From ceramic backsplashes to glass swimming pool tiles, our team provides personalized guidance, quick answers, and sample options to help you shop with confidence. With over 2,200 five-star reviews on BELK Tile Shopper Approved, customers consistently praise our fast shipping, excellent communication, and attention to detail. Whether you're working on a kitchen, bathroom, or pool project, BELK Tile is here to help, every step of the way.